Shipping policy

Shipping Policy

Shipping Costs Shipping costs are calculated at checkout based on your order weight and delivery location. You will see all available shipping options and their costs before completing your purchase.

Available Carriers We ship via FedEx, USPS, and UPS. Available carriers and service levels vary based on your location and the items in your order.

Processing Time Orders are typically processed and prepared for shipment within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will begin processing on the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Estimated Delivery Timeframes Delivery times vary depending on the shipping method selected at checkout. Estimated delivery dates are provided at checkout for each available option. Please note these are estimates and may vary due to carrier delays or unforeseen circumstances.

Tracking Your Order Once your order ships, you will receive an email with tracking information so you can monitor your package's journey.

Shipping Address Accuracy Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

International Shipping We currently ship to the United States and Canada. International customers are responsible for all customs duties, taxes, import fees, and any other charges that may apply. These fees are not included in your order total and are collected by your local customs authority upon delivery.

Packaging Each crystal and mineral is carefully wrapped and secured to ensure it arrives safely and beautifully.

Questions or Concerns If you have any questions, please contact us at support@mainstreetcrystalsandminerals.com or call (803) 856-3211.